Ford Service

Your Ford is important - make sure you look after it!

Often people only realise quite how important their car is once something goes wrong. A Rates Ford Service makes sure this doesn't happen, providing the services you need to keep your car in perfect condition from the day you buy it to the day you sell it. Not only do we protect resale value, but we ensure that no matter what the circumstance, we have you covered.

What is Ford Service?

Ford Service is the standard servicing option for Rates Ford Vehicles less than 3 years old. It combines servicing, roadside protection and reduces the overall cost of annual inspections. This service option is recommended to Rates Ford customers because it ensures your car stays in the very best working condition.It also ensures that any extra servicing costs are kept minimal by including things like diagnostic tests into the plan.

In addition to assurances for Roadside Cover anywhere in the UK, EU and even at home, Ford Service includes FREE eVehicle checks including brake tests and wheel alignment checks at any Ford Dealership in the UK. We even have a mobile app that will direct you to your closest dealership if anything doesn't feel right.

Service pricing is available upon request from our Servicing department -they are available now on 01375 391234 and are ready to take your call. If you prefer to book directly online then the button on the right will take you to our Ford booking page. If you have any questions or would like repair work you can either call us directly or book through the servicing process and we will call to confirm exactly what you need.  

Ford Service includes:

  • Full Ford Approved Service

  • FREE Roadside Assistance in the UK and EU

  • Rapid Accident Management (with RAC).

  • Trained Ford technicians and Genuine Parts

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Ford Express Servicing Option

Guaranteed 60 Mins or less

Life is busy and in some circumstances our customers need to get their service completed within a shorter time. Rates Ford are very proud to be one of the first Ford Dealerships in the UK to offer a Ford Express Servicing option. With this service two fully trained service technicians work on the vehicle together, on the same ramp, to complete the service from top to bottom. In this way the service can be completed quickly without ANY compromise on the quality of the service itself.

Ford Express Service is applicable for both Major and Minor (Convenience Check) Servicing. It is also the exact same cost as regular servicing with all the same features such as include roadside assistance for a year. We hope that our customers will be able to get more from the higher level of convenience that this service offers. 

 BOOK your ford express service NOW >>

Rates Ford Fixed Service Plans

Pay Monthly Servicing and MOT Protection

We know that some customers prefer to pay off their servicing just like a household bill, either by direct debit or along with other existing payments (such as lease holds). We also know that our customers like to be protected in case something goes wrong, which is why we created Fixed Service Plans and MOT Test Protection.

From as little as £17.99 per month you can be assured that your vehicle is well looked after, with reductions on all of our services such as repair costs and a range of added benefits included as standard.

We love to go the extra mile for our customers and remove the most difficult elements of servicing for them if we can. Talk to us today if you are interested in starting a Fixed service Plan or would like to apply for 0% interest free finance to cover the costs of repair or service bills.  

 Learn more about Rates Fixed Service Plans >>



Relax... Ford have you covered

With Ford Service you can relax knowing we’re always by your side. That’s why we've created a range of services to help keep you moving and maintain your car in the very best condition.

Ford Service includes: Comprehensive service and maintenance plans. Use of quality Ford parts for added peace of mind.

Our Ford trained technicians only use the latest diagnostic equipment and tools to make sure your vehicle runs better, lasts longer and keeps your safe, wherever life takes you..

Independent quality checks are carried out by the RAC on any service and repair work. To contact Ford regarding anything, just call our 'One Call for Everything' Ford number on 0203 564 4444.

What's included in your Service?

Ford Service is by far the best way to service your Ford. In addition to offering fantasic prices for a great set of services, it also ensures no matter where you are in the UK or the EU, even at home, you and your car are covered by the very best in roadside assistance cover.

Please note that some vehicles may require additional time for particular items. For additional services, such as tyre rotation and car pickup, please ask us in-store.

  • Oil and Filter Change
  • Anti-freeze Check and Top-up
  • Windscreen Washer Check and Top-up
  • Power Steering Fluid Check and Top-up
  • Check and Adjust Tyre Pressure (On All Tyres)
  • External Fuel Filter Change (diesel only)
  • Check and Advise on Transmission Oil Level
  • Hunter Alignment Check
  • Air filter change
  • Wash and Vac
  • 30 Point Ford eCheck
  • Brake Fluid Check and Top-up
  • Visual Brake Check (Wheels on)
  • Battery check
  • Reset Service Light
  • Brake Check (wheels off)
  • Steering Check
  • Check Condition and Serviceability of Pollen Filter
  • Spark Plugs Replaced (If required)

Note: Ford Service also includes Ford Accident Management, a fully managed service to assist in handling any claims, vehicle recovery, repair and courtesy car when you’ve had an accident.

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What Our Customers Say


You always feel so important when you enter Rates, you are treated as if you are the most important customer they have, itreally is like my ...
Mrs Stone
Personal, attentive, service provided keeping me advised all through the process. No further improvement needed at this time
Mr Talbot
No need to change the great service
Mrs Humphrey
Excellent customer service and care from the staff
Mr Sorenson
Nothing could be improved it went well
Mrs Russell
I have always had a great experience at Rates the Staff are very welcoming and pleasant to deal with Keep up the good work
Mrs Hodgson
Speed of response, technical knowledge provided and ability to deal with same day
Mr Fahey
I found everyone I spoke to very helpful and very polite
Mrs Boyd
The car was picked up and brought at the time agreed, car cleaned inside and out. No improvements necessary all veryprofessional
Mr Girling
Everything went well from start to finish. No improvements needed
Mr Woods
The collection and delivery service is excellent and allows me to get on with work without inconvenience. The added annual breakdown cover w...
Mr Mahoney
Nothing to improve. Over the years I have come to trust Rate of Grays. Even though EAG are nearer to me I take my car to Rates. I love the s...
Mr Dowding