Rates Group Autotransact Online Reservation Terms & Conditions
These Terms and Conditions ("Terms") describe
the rights and responsibilities of you and us in relation to your reservation
of a vehicle through this website.
Reserving your car online
On our website there is an option to pay £99 to
reserve a car for 72 hours. By paying a fully refundable reservation fee on it. The prices displayed on our site are inclusive
If you decide to reserve a vehicle by paying a
reservation fee, you will be asked to enter your personal and payment card
details (see the ‘Paying a Reservation Fee’ section below). Please note that
payment of this reservation fee means no obligation to buy. This fee is merely
to cover the cost of us removing this vehicle from sale for you to attend our
Dealership to view it.
Paying a Reservation Fee
If you choose to reserve a car by paying a
reservation fee, you will be asked to enter your personal details, address and
payment card information. When you click on "submit payment", the amount of the
reservation fee will be debited from your payment card immediately.
After paying a reservation fee, you will receive an email from us that acknowledges receipt.
Please note that this does not mean that your
reservation has been accepted. Please note that under no circumstances does
payment of this reservation fee create a legally binding contractual
arrangement for the sale of the vehicle to you. All reservations are subject to
acceptance by us, as we need to check that the car has not already been sold or
reserved earlier by someone else. We will confirm our acceptance of your
reservation by sending you a confirmation email (the "Reservation
Your vehicle will be reserved for 72 hours after
the deposit has been made. Please note that should you fail to attend within
this timescale and/or complete the purchase within this timescale, the
reservation fee will be immediately refunded to you, unless we have expressly
agreed with you to withhold the vehicle for longer.
We will be in contact with you within 72 hours
to discuss the next steps required to complete your purchase.
Please note that if you wish to test drive the
vehicle please remember to bring your Driving Licence with you.
Cancelling Your Reservation
If you decide not to purchase the vehicle, you
can request a refund of the reservation fee at any time prior to the full
purchase of the vehicle. Your reservation payment will be refunded in full,
usually within 5-10 days. Cancellations of a reservation should be
submitted to our email: email@example.com
We will use the information provided in
Payments are processed securely by our payment processor partner, Stripe (and its global affiliates). When you are paying a reservation fee, you will need to enter your debit or credit
card information. You warrant that you have appropriate authority to use the
payment card details which you enter. By entering your debit or credit card information,
you agree to the use of that information by Stripe for the
purpose of paying the amount due and processing your payment.
Used vehicles are supplied from a number of
different sources, including part-exchange, ex-demonstration vehicles, courtesy
vehicles, manufacturer and business user vehicles and as such may have had
multiple users. Please be advised this does not affect your statutory rights.
Complaints and Dispute Resolution
For any complaints, please email firstname.lastname@example.org with details and one of our
team will be in contact with you to discuss.
Other Legal Terms
We will not be liable to you for any failure or delay in our performance under these Terms is caused by circumstances beyond our reasonable control (such as acts of God, war, terrorism or industrial action). No other person has any right to enforce any of these Terms. Any waiver of any provision of the Terms will be effective only if in writing and
signed by us. Each of the paragraphs in these Terms operates separately. If any
courts or relevant authority decide that any of them are unlawful or
unenforceable, the remaining paragraphs will remain in full force and effect. Any
rights not expressly granted herein are reserved.
These Terms and your use of the Service, including any dispute or claim (whether in contract, tort or otherwise) arising out of or in connection with them, will be governed by English law. We both agree that the courts of England and Wales shall have exclusive jurisdiction over any such dispute or claim. However, we acknowledge that in certain cases, if you are purchasing as a consumer, applicable law may allow you to bring a
claim (or be sued) in your own jurisdiction.